Legal

Data Deletion Instructions

Last updated: August 24, 2026

This page explains how to have the data PPC TNT ("PPC TNT", "we", "us") holds about you deleted, including any data we received from Meta (Facebook and Instagram) when you connected a Meta ad account to PPC TNT. It is the data deletion instructions page referenced by our Meta app configuration, and it complements our Privacy Policy.

1. What Meta data we hold

PPC TNT only receives Meta data for ad accounts you connect yourself, and only what is needed to report on your advertising. Depending on which features you use, that can include:

• Connection credentials — the ad account ID and access token you supplied, stored encrypted on our servers.
• Ad performance and spend — campaign, ad set, and ad-level metrics, plus monthly ad spend used for reporting and attribution.
• Ad creative — creative assets and ad copy pulled for reporting and Ad Library research.
• Ad comments — if you use the ad comment exporter, public comments on your own ads (comment text, timestamp, and the commenter's public name and ID).

We never receive or store your Meta password, and we do not sell any of this data. See our Privacy Policy for the full picture.

2. Delete your Meta data

Two steps — the first stops any further access, the second removes what we already stored.

Step 1 — Revoke PPC TNT's access on Meta

• If you connected with a system user token: in Meta Business Suite → Settings → Business settings → Users → System users, select the system user you generated the PPC TNT token for and remove the token (or the system user).
• If PPC TNT is listed as an app on your personal account: on Facebook, go to Settings & privacy → Settings → Apps and Websites, select PPC TNT, and choose Remove.

Revoking access stops all further syncing immediately. It does not, on its own, erase data we already synced — that is step 2.

Step 2 — Ask us to delete what we stored

1. Email support@ppctnt.com from your PPC TNT account email, with the subject Meta data deletion request.
2. Include your workspace name and the Meta ad account ID (the number, without the act_ prefix).
3. We delete the stored connection credentials and every Meta-derived record for that workspace — spend, campaign and ad metrics, creative, and any exported ad comments — then email you a confirmation.

You can also reconnect a different Meta ad account at any time from app.ppctnt.com/vendors under Ad Platforms; saving a new connection replaces the stored credentials for that workspace.

3. Delete your entire PPC TNT account

To remove everything rather than just the Meta connection, email support@ppctnt.com with the subject Account deletion request and your account email and workspace name(s). We delete:

• Your user account and login credentials.
• Your workspaces and their settings, including business profile data.
• Every connected integration's stored credentials (Meta, Google Ads, and any CRM, call-tracking, or e-commerce connection).
• Synced records — calls, jobs, invoices, ad spend, keyword and reporting history.
• Landing pages and Bulk Pages sites you created with us, which are unpublished as part of the deletion.

Agency-managed workspaces: if your workspace was created for you by an agency, the agency owner controls it. Either the agency owner requests the deletion, or we contact them to confirm before removing a workspace they own.

4. What happens after you ask

• We acknowledge your request within 5 business days.
• We verify the request by replying to the email address on the account, so no one else can delete your data.
• We complete the deletion within 30 days and email you a confirmation.
• Copies in encrypted backups age out on our ordinary backup rotation, within 90 days.

5. What we may keep

A small amount of data can outlive a deletion request, where the law requires it or we need it to protect the Service:

• Billing and tax records, including invoices held by our payment processor, for the period required by law.
• Records needed to resolve a dispute, enforce our Terms of Service, or prevent fraud and abuse.
• Aggregated, anonymized statistics that cannot be linked back to you, your account, or your Meta ad account.

6. Contact us

Questions about a deletion request, or about what we hold? Email support@ppctnt.com or use our support page. Related reading: Privacy Policy and Terms of Service.